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Problem Solving Guide and Reference

Gather Information about Your System Configuration

You can gather information about your system configuration by:

Using the lscfg Command

Enter the following command to show your system configuration on your screen:

lscfg

The lscfg command shows the name, location, and description of all hardware in your system.

Using the snap Command

Note: You need root user authority to use the snap command.

Enter the following command to gather all configuration information in a tar file and copy it to diskette:

snap -a -o /dev/rfd0

The snap command in this example uses the -a flag to gather all information about your system configuration. The -o flag copies the compressed tar file to the device you name. /dev/rfd0 names your disk drive.

Enter the following command to gather all configuration information in a tar file and copy it to tape:

snap -a -o /dev/rmt0

/dev/rmt0 names your tape drive.

Note: If you intend to use a tape to send a snap image to IBM for software support. The tape must be one of the following formats: 8mm, 2.3 Gb capacity, 8mm, 5.0 Gb capacity, or 4mm, 4.0 Gb capacity. Using other formats will prevent or delay software support from being able to examine the contents.

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